2. Product description must state shoe has an outsole guarantee. Contact Tennis Express Warranty Department at [email protected] and please provide picture(s) of the outsoles. *Shoes must be completely worn past the outsole and into the midsole or insole of the shoe. The tow-guard or upper of the shoe is not covered by any warranty.
Due to the unique demands of tennis, poorly designed shoes can wear out in no time. In the past, companies offered outsole warranties of varying lengths to prove that their shoes were the most durable. Nowadays, it seems as though a sort of ceasefire has taken place, as it is quickly becoming standard practice to issue 6-month outsole warranties for specific lines.
3. Name, email, phone number and return address. Please send your Fila shoes to us at: Tennis Express. Attn: Warranty Return. 10770 Westheimer Rd. Houston, TX 77042.
Warranty only covers the rubber outsole of the shoe. Damage to the toe-guard, or upper of the shoe does not qualify for the warranty replacement. Shoe must be completely worn past the outsole and into the midsole or insole of the shoe. Warranty is void if the shoe is abused or mishandled.
Product description must state shoe has an outsole durability guarantee. Return qualifying shoes to Tennis Warehouse for replacement (except adidas, whose warranty information you will find below). Sole warranties are a one-time replacement. In the event the purchased shoe is no longer available, a shoe of equal or greater value within the same brand will be substituted. (These shoes will not come with an outsole warranty.) Warranty only covers the rubber outsole of the shoe.
Prepaid return label may NOT be used to send back shoes for warranty evaluation. Outsole warranty only valid on shoes on which 6 month outsole durability guarantee is stated in product description. Warranty only covers the rubber outsole of the shoe.
Knowledge. Information. Detail. Thank you for buying the FuelCell 996v4, 1006, or Fresh Foam Lav tennis shoe. The useful life of a tennis shoe will vary depending upon the frequency of its use, the surfaces upon which it is used and the wearer’s style of play. New Balance’s 6-month NDurance rubber outsole limited warranty guarantee applies to the FuelCell 996v4, 1006, and Fresh Foam Lav and applies only to the hard court–specific NDurance rubber outsole, as follows:
K-SWISS ULTRASHOT 2 & 3 SIX MONTH RUBBER OUTSOLE GUARANTEE DETAILS Thank you for purchasing the K-Swiss Ultrashot tennis shoe. We know that the outsole durability of any tennis shoe varies on the frequency of play, court surface, and style of play. The K-Swiss outsole durability guarantee applies to the rubber outs